AEPH
Home > Conferences > Vol. 12. AEMS2025 >
Study on the Influence of KOL on Consumer Purchasing Decisions based on the Perspective of Brand Symbolization
DOI: https://doi.org/10.62381/ACS.AEMS2025.33
Author(s)
Yiqi Jin
Affiliation(s)
Curtin Singapore, Singapore, Singapore
Abstract
This study explores how key opinion KOLs influence consumer purchase decisions as brand symbols. Traditional AISAS and other models focus on exposure and conversion, ignoring the symbolic meaning of communication content. Drawing on brand semiotics, this paper constructs a "KOL-brand-consumer" triadic interaction model, emphasizing how KOLs symbolically connect brand value through personal image and content style, triggering consumer identity and emotional transfer. The study adopts purposive sampling, interviews 15-20 consumers, and participatory observation of 3-5 top KOL live broadcasts. Based on the open, main axis and selective coding of grounded theory, three types of nonlinear decision-making driving mechanisms are identified: professionalism, emotional resonance and scene immersion. The results show that the match between KOLs and brands at the symbolic level significantly enhances consumer trust and willingness to buy, and emotional narrative is better than information transmission in stimulating participation. This study proposes a symbolic KOL selection and content optimization framework and designs quantifiable indicators such as symbol consistency and emotional projection to evaluate its marketing effectiveness. This enriches the theoretical perspective of KOL marketing and provides feasible guidance for brands and platforms.
Keywords
KOL Marketing; Brand Semiotics; Consumer Identity; Emotional Resonance; Symbol Consistency
References
[1] Arvidsson, A. (2008). The Ethical Economy of Customer Coproduction. Journal of Macromarketing, 28(4), 326–338. [2] Bray, G. A. (2024). Capturing Consumer Attention: An In-Depth Analysis of TikTok Live Shopping. Law and Economy, 3(1), 32–46. [3] Das, R., Jain, K. K., & Mishra, S. K. (2018). Archival research: a Neglected Method in Organization Studies. Benchmarking: An International Journal, 25(1), 138–155. [4] Giorgi, S. (2017). The Mind and Heart of Resonance: The Role of Cognition and Emotions in Frame Effectiveness. Journal of Management Studies, 54(5), 711–738. [5] Luo, C., Hasan, N. A. M., Zamri bin Ahmad, A. M., & Lei, G. (2025). Influence of short video content on consumers purchase intentions on social media platforms with trust as a mediator. Scientific Reports, 15(1). [6] Makri, C., & Neely, A. (2021). Grounded Theory: A Guide for Exploratory Studies in Management Research. International Journal of Qualitative Methods, 20(1), 1–14. Sagepub. [7] Osborne, N., & Grant-Smith, D. (2021). In-Depth Interviewing. Methods in Urban Analysis, 105–125. [8] Schroeder, J. E. (2006). Editorial: Introduction to the special issue on aesthetics, images and vision. Marketing Theory, 6(1), 5–10. [9] Wen, J., Li, X., & Han, H. (2025). Emotional Resonance and Buying Behavior in Live Streaming: A Study on KOL Influence and the Mediation of Purchase Intentions. Journal of Theoretical and Applied Electronic Commerce Research, 20(2), 108. [10] Xue, L.-L., Shen, C.-C., Morrison, A. M., & Kuo, L.-W. (2021). Online Tourist Behavior of the Net Generation: An Empirical Analysis in Based on the AISAS Model. Sustainability, 13(5), 2781.
Copyright @ 2020-2035 Academic Education Publishing House All Rights Reserved