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Reconstruction and Reflection on Hotel Operation Application Systems in the Era of Digital Intelligence

Author(s)

Zheng Qiyong

Affiliation(s)

Guangdong Huayu Digital Intelligence Communication Technology Co., Ltd. Guangzhou, Guangdong, China

Abstract

The era of digital intelligence is an inevitable tide of the times, and traditional hotel operation application systems need to be reconstructed nowadays. The reconstruction of the system aims to realize the integration of online and offline operations through big data technology, and achieve the dual improvement of hotel operational efficiency and service quality. A brand-new system is built relying on cloud computing technology, microservices, AI technology, etc., to improve the utilization efficiency of hotel resources. The reconstructed system features high availability, conducts regular data analysis and iteration, supports cross-platform, low-code development and data integration, effectively eliminates information silos, promotes the collaboration of hotel business processes and organizations, and continuously optimizes the user experience of hotels themselves. It can realize omni-channel booking, intelligent services and personalized services, upgrade the functions of hotel services, promote the sustainable development of the hotel industry in the current era, and enhance core competitiveness.

Keywords

Background of the Digital Intelligence Era; Hotel Operation; Application System; Reconstruction Reflection

References

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